Community Consultation Framework
Council is committed to community consultation to inform the community about Council activities and appropriately involve the community in planning and decision making. This serves to both strengthen the links between Council and its community - ensuring we are aware of and responsive to community concerns - and to improve the efficiency and effectiveness of the organisation.
The Community Consultation Matrix and Community Consultation Toolkit are guidelines on community consultation that have been developed for Council staff.
Community Consultation Matrix
The Matrix guides staff on when and how they should consult with the community for different situations, and is used as an implementation tool.
Community Consultation Toolkit
The Toolkit gives staff practical guidance on the ‘how to’ of community consultation. It outlines the tasks that should be undertaken and suggests a range of approaches aimed at encouraging community participation.
Council's Community Consultation Framework won a Commendation Award in the 2001 National Awards for Local Government.
For more information call Council's Strategy and Policy team on 9942 2731
