Customer Service

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Customer Service

Northern Beaches Council Customer Services handle 14,000 inquiries every month and has a customer approval rating of 78%. We're happy to help you by phone, or in person. Or, fill out our easy Enquiry Form.

You can also update customer details online for an individual or organisation.

Customer Service Charter

Our charter sets out the standard of customer service you can expect from us. Council staff members are working to meet the needs of the community and aim to treat each visitor with professionalism and respect.